Tuesday, February 21, 2012

Categories of Ethical Dilemmas in enterprise

First published in Exchange, the magazine of the Brigham Young University School of Business, the following twelve categories were advanced to cover the root or cause of most ethical enterprise dilemmas that one might encounter in their jobs. I have summarized them to keep them short and simple.

1. Taking Things That Don't Belong To You
Everything from taking highlighters from the storehouse room, to sending personal mail straight through the mailroom, to downloading unauthorized games to play on your work computer fall into this category. A Cfo of a major corporation took a cab from the airport to his home in the city. When he asked the cabbie for receipt, he was handed a full book of blank receipts. Apparently this dilemma of accurately reporting enterprise expenses involves more than just one employee.

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2. Saying Things That You Know Are Not True
When a car salesperson insists to a buyer that a used car has not been in a old accident, when it has, an ethical breach has occurred. When a clerk in a store assures a buyer that a goods has a money-back guarantee, when only trade-ins are allowed, someone else ethical violation occurred (and perhaps a violation of the law).

Categories of Ethical Dilemmas in enterprise

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3. Giving Or Allowing False Impressions
There is an urban legend in which 2 Cd's were being sold on a Tv infomercial that claimed that that all the hits of the 1980's were on the Cds. The infomercial emphasized over and over again that all songs were performed by the customary artists. When they received the Cds, upon closer inspection, they found that all songs had been covered by a band called The customary Artists. While technically true, the impression given by the infomercial was false.

4. Buying influence or exciting in friction of Interest
When a enterprise awards a construction covenant to an club owned by the brother of the attorney general, or when a county committee who is expensed with selecting a new road construction enterprise is traveling around the state looking at roads at the cost of one of the bidders, a friction of interest arises which might influence the results of that choice.

5. Hiding or Divulging Information
Failing to communicate data from the results of a study on the safety of a new product, or selecting to take your companies ownership goods data to a new job are examples that fall into this category.

6. Taking Unfair Advantage
Have you ever wondered why there seem to be so many goods safety rules and procedures? It is primarily the succeed of laws passed by government institutions to protect the buyer from companies that previously took unfair benefit of them because of their lack of knowledge or straight through complex contractual obligations.

7. Committing Acts of Personal Decadence
Over time, it has come to be addition clear that the acts of employees covering of work can have a negative succeed on a businesses image. This is one of the customary reasons companies are minimizing social interactions or events, covering of the office, so that drug or alcohol connected events can not be tracked back to the company.

8. Perpetuating Interpersonal Abuse
At the heart of this type of ethical misbehavior is the abuse of employees straight through sexual harassment, verbal lashing, or social humiliation by a enterprise leader.

9. Permitting Organizational Abuse
When an club chooses to operate in someone else country, it sometimes butts up against social culture in which child labor, demeaning work environments or immoderate hours are required. It is at this point that the leaders of the enterprise have a choice...whether to perpetuate that abuse or alleviate it.

10. Violating Rules
In some cases, people or organizations violate rules to expedite a process or decision. In many of these cases, the results would have been the same regardless, but by violating the rules or required procedures for that outcome, they can potentially scar the credit of the club they work for.

11. Condoning Unethical Actions
Suppose you are at work one day and you notice that a colleague of yours is using petty cash for personal purchases and fail to article it. perhaps you know that a new goods in development has safety issues, but you don't speak out. In these examples, failing to do right creates a wrong.

12. Balancing Ethical Dilemmas
What about a situation that would be carefully neither right, nor wrong? What should be done here? Should Google or Microsoft do enterprise in China when human ownership violations are committed daily? Sometimes an club must equilibrium the need to do enterprise with any ethical dilemmas that might arise from doing business.

Categories of Ethical Dilemmas in enterprise

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